Refund Policy

Last updated: June 2, 2026

This Refund Policy applies to MindBucket subscriptions offered by Blue Compass Software LLC ("we," "us," or "our") at mindbucket.ai. Please read it together with our Terms of Service.

1. Try before you pay

Every new MindBucket account includes a 7-day free period with full access to core features. We encourage you to use this period to decide whether MindBucket is right for you before subscribing to the Pro plan.

2. Our general policy: no refunds

Because you can fully evaluate the Service during the free period before paying, Pro subscription payments are generally non-refundable. We do not provide refunds or credits for partial billing periods, unused time, or periods during which you did not use the Service, except where required by law (see Section 4).

3. Cancel anytime — keep access until period ends

You may cancel your Pro subscription at any time through the billing portal in the app. When you cancel:

• Your subscription will not renew for the next billing period;
• You keep full Pro access until the end of the current paid billing period you have already paid for;
• After that period ends, your account reverts to free (view-only) access.

Cancelling stops future charges. It does not generate a refund for the current period, since you retain access for the time you have paid for.

4. Refunds required by law

Some jurisdictions provide consumers with statutory rights to a refund or a cooling-off period that cannot be waived. Nothing in this policy limits any refund rights you may have under applicable law. Where such rights apply, they will be honored regardless of the general policy above.

5. Payments and refunds are handled by Paddle

Our payments and subscriptions are processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record for purchases. Any refund that is issued — including refunds required by law — is processed through Paddle. If you have a billing question or believe you are entitled to a refund, you may contact us at sbersey@bluecompasssoftware.com, or contact Paddle directly using the details on your purchase receipt.

6. Account deletion

If you delete your account while holding an active Pro subscription, the subscription is cancelled immediately and you forfeit access to the remaining paid period without a refund. Account deletion is permanent and irreversible. If you only wish to stop future billing while keeping access through the end of your paid period, use "Cancel subscription" rather than "Delete account."

7. Changes to this policy

We may update this Refund Policy from time to time. The "Last updated" date reflects the most recent version. Your continued use of the Service after changes constitutes acceptance of the updated policy.

8. Contact

For refund or billing questions, contact us at sbersey@bluecompasssoftware.com.